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TORONTO – (November 18, 2022): Today the Greater Toronto Hotel Association (GTHA) welcomed 585 members and guests to honour exceptional ambassadors in the region’s hotel industry. The ninth annual Spirit Awards presented by the GTHA recognized 253 nominees and 18 award winners for their outstanding contributions to the hotel community of the Greater Toronto Area.  

“It is with great pride that today we celebrate the service, professionalism and innovation of these outstanding ambassadors” said Emily Dickson, Vice President of Operations. “All those nominated are exceptional in their field of service and we thank you for your commitment and dedication to this industry. Our congratulations go out to each nominee and award winner for their exceptional service.”

The winners of the Greater Toronto Hotel Association’s 9th Annual Spirit Awards are: 

Accounting Ambassador of the Year: Elaine Thompson, Chelsea Hotel Toronto

Administration Ambassador of the Year: Anna Criselda Aquino, The Westin Harbour Castle

Banquet Ambassador of the Year: Wickham Lee, Intercontinental Toronto Centre

Bell Person Ambassador of the Year: Barry Howell, The Westin Harbour Castle

Concierge of the Year: Anna Godzina, Marriott Downtown at Toronto Eaton Centre

Culinary Ambassador of the Year: Peggy Tyrrell, Hilton Mississauga Meadowvale

Engineering Ambassador of the Year: Joseph Anandappa, Delta Hotels by Marriott Toronto Mississauga

Food and Beverage Outlets Ambassador of the Year: Jana Gallart Ferrari, 1 Hotel Toronto

Guest Services Ambassador of the Year: Indrani Roy, The Ritz-Carlton Toronto

Housekeeping Room Attendant Ambassador of the Year: Gail Dupuis, Strathcona Hotel

Housekeeping Support Service Ambassador of the Year: Aproniano Corrales, DoubleTree by Hilton Toronto Downtown

Laundry Ambassador of the Year: Audrey Heron, Sheraton Toronto Airport Hotel & Conference Centre

Lifetime Achievement Award: Virgilio Ferreira, Fairmont Royal York

Reservations Ambassador of the Year: Kevin Roberts, One King West Hotel & Residence

Security Ambassador of the Year: Alin Diaconescu, Chelsea Hotel Toronto

Steward of the Year: Eden Kilroy, Park Hyatt Toronto

Switchboard Operator of the Year: Liliane Theodore, Sheraton Gateway Hotel in Toronto International Airport

Valet/Door Person/Shuttle Driver Ambassador of the Year: Jalany Adem, Sheraton Centre Toronto Hotel

Click here for a full list of nominees

About the Greater Toronto Hotel Association (GTHA)

Founded in 1925, the Greater Toronto Hotel Association has been serving the hotel industry of the Greater Toronto Area for over ninety years. A major stakeholder in the tourism industry, the GTHA is the voice of the Greater Toronto Area's hotel industry, representing 160 hotels, with approximately 36,000 guest rooms and 32,000 employees. The GTHA is dedicated to serving the interests of its members on issues of public policy and advocates to raise the profile and prosperity of our members as a vital component of the hospitality industry. 

For more information contact: 

Emily Dickson

(416) 351-1276