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The Greater Toronto Hotel Association (GTHA) has been working with all three levels of government to ensure a comprehensive and consolidated picture of the impacts of this pandemic on our industry is being actively communicated. The GTHA  is urging all governments to focus on the most pressing issues including health and safety measures, financial support for staff, and easing regulatory and compliance burdens where appropriate. We are also advocating for the formulation of government relief programs to address liquidity and immediate cash flow issues that will allow the industry to remain viable during the difficult days ahead. 

Stay informed on #COVID19 with accurate and up-to-date information for your hotel, employees, and guests through this dedicated site which contains the latest federal, provincial and municipal information impacting the hotel industry.

GTHA Member Update: COVID-19 Letter Mar. 20, 2020


     April 1, 2020: Government Announces Details of the Canada Emergency Wage Subsidy to Help Businesses Keep Canadians in their jobs
March 27, 2020: Prime Minister announces support for small businesses facing impacts of COVID‑19 
March 26, 2020: Statement from Minister MacLeod: Heritage, Sport, Tourism and Culture Matter - Here is my 10 point immediate action plan for our sectors during Covid-19
March 25, 2020: Ontario's Action Plan: Responding to COVID-19
March 23, 2020: Hotels considered an essential workplace as per the government's news release on closing non-essential services. See essential workplaces list here.
March 23, 2020: Ontario Orders the Mandatory Closure of All Non-Essential Workplaces to Fight Spread of COVID-19
March 20, 2020: U.S.-Canada Joint Initiative: Temporary Restriction of Travelers Crossing the U.S.-Canada Border for Non-Essential Purposes
March 20, 2020: Canada Plans 'Additional Measures' to Help Ailing Sectors
March 19, 2020: Ontario Supporting Workers, Municipalities and Retailers in Response to COVID-19
March 18, 2020:Prime Minister announces more support for workers and businesses through Canada’s COVID-19 Economic Response Plan
March 17, 2020: Ontario Enacts Declaration of Emergency to Protect the Public. This includes the legal requirement to close all bars and restaurants, except to the extent that such facilities provide takeout food and delivery immediately. We have confirmed with both the province of Ontario and the City of Toronto that in-room dining in hotels can continue under this definition as it is considered to be a delivery option under the rules. 
March 16, 2020: Premier Ford Announces Job Protection for Workers during the COVID-19 Situation


Hotel Operating Procedures – Self-Isolation
Temporary Guidelines for Modified Operations
FAQ: Taking Care of Employees and Guests
Guidance for Employers to Plan & Respond to Coronavirus

Dentons: An analysis of Canadian travel restrictions due to the COVID-19 outbreak
The Canadian Payroll Association: Payroll and COVID-19

AGCO: Liquor sales licensees may now sell liquor for takeout or delivery along with food


Resources for Canadian Businesess
Canada’s Six Biggest Banks Take Decisive Action to Help Customers Impacted by COVID-19
Canadian Anti-fraud Centre - COVID-19 
Ontario's Action Plan: Business Relief Overview
Interest and Penalty Relief for Businesses Tax Bulletin
Stop the Spread Business Information Line Now Open at 1-888-444-3659​
Guidance for workplaces and businesses in Peel


Economic Support & Recovery: Includes the new grace period for payments and payment penalties for businesses for 60 days, starting March 16, 2020 on property tax and utility bills.
March 23, 2020 - Mayor Tory declares a State of Emergency in the city of Toronto


Web Portal to Support Businesses
March 20, 2020 – City of Mississauga COVID-19 Response: Special Emergency Council Meeting Outcomes: Includes deferral of property tax due dates for 90 days, Free Transit, Suspension of Parking Offences
March 23, 2020 – City of Mississauga Declares a State of Emergency   
Tax Payment Deferral Fact Sheet


City of Brampton announces Mayor’s COVID-19 Economic Support and Recovery and Social Support Task Forces
City of Brampton gives residents ability to defer taxes and waives all penalties for five months


Economic and Cultural Development
The City has launched the Vaughan Business Action Plan, which includes a series of temporary measures to safeguard the local economy and protect businesses, consumers and all citizens. These measures include; suspension of the Municipal Accommodation Tax (MAT). From March 17 until June 1, 2020, waiving late penalty charge on interim property tax bills, grace period for business licence renewals. Visit the Vaughan Business Action Plan page for more information.


City of Richmond Hill Declares State of Local Emergency
Municipal Business Support: includes business support activities via phone and online, penalties and interest for late payment of property taxes will not be applied for the period of closure from March 14 to April 5, after-hour deliveries, online seminars.


Statement from Mayor Frank Scarpitti on federal measures and Markham’s continued response to COVID-19  
Every measure possible: Statement from Markham Mayor Frank Scarpitti
Extended relief for Markham residents and businesses until December 31, 2020
. Includes no late payment (penalty and interest) charges for non-residential property taxpayers, deferral of stormwater fee, elimination water rate increase of 7.8%, suspension of the Municipal Accommodation Tax from April 1, 2020 to December 31, 2020, to provide relief to hoteliers.


Heatlh Canada: information and self assessment on COVID-19
Fact Sheets & Infographs
Handwashing Guidance
Guidance on Cleaning and Disinfecting Public Spaces

Public Health Ontario
Ontario's Public Health Units
Telehealth Ontario

Toronto Public Health
2019 Novel Coronavirus (COVID-19) Guidance for Workplaces/Businesses and Employers
York Region Health
Peel Public Health

Ontario Health and Wellness Resources: 

Ontario's Enhanced and Interactive Self-Assessment Tool
Ontario COVID-19 Information