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Dear Members of the Greater Toronto Hotel Association,

All Protocols Followed and Risk to Ontarians Remains Low

“(March 6, 2020): TORONTO — Today, Dr. David Williams, Chief Medical Officer of Health, confirmed four new positive cases of COVID-19 bringing the total number of confirmed cases in Ontario to 26. Of these, four cases in the province are all resolved, with each of those patients having two consecutive negative tests at least 24 hours apart.  “ (Ontario Government).

NEW Interim Guidance for Workplaces/ Businesses and Employers

Today the City of Toronto published a document with recommendations to help reduce the risk of workplace exposures to acute respiratory illnesses, including COVID-19, in non-healthcare settings. The guidance also provides planning considerations if there is community spread of COVID-19. You can find the document link here:  2019 Novel Coronavirus (COVID-19) Guidance for Workplaces/Businesses and Employers. This document is also available on the City of Toronto link below under Toronto Public Health Resources.

In an effort to ensure that you have the most recent and up to date information on the Coronavirus (as there is much misinformation currently on the internet), we are providing links to the municipal, provincial, federal public health websites and the World Health Organization that are dedicated to the coronavirus.   All of these links are kept up to date and are resources that you can provide to your staff or customers as they are public information. Excerpts are included below on symptoms and treatment and how to protect your staff.


City of Toronto                                                         (

Ontario Ministry of Health                                     (  )

Government of Canada Health Website              ( )

World Health Organization                                     ( )


For current travel advisories please visit:


Please circulate this information to your team.

Symptoms and treatment

Symptoms range from mild – like the flu and other common respiratory infections – to severe, and can include:

  • fever
  • cough
  • difficulty breathing

Complications from the 2019 novel coronavirus can include serious conditions, like pneumonia or kidney failure, and in some cases, death.

There are no specific treatments for coronaviruses, and there is no vaccine that protects against coronaviruses. Most people with common human coronavirus illnesses will recover on their own.

You should:

  • drink plenty of fluids
  • get rest and sleep as much as possible
  • try a humidifier or a hot shower to help with a sore throat or cough

If you need immediate medical attention you should call 911 and mention your travel history and symptoms.

How to protect yourself

Coronaviruses are spread mainly from person to person through close contact, for example, in a household, workplace or health care centre. 

There is no vaccine available to protect against the 2019 novel coronavirus.

There are everyday actions that can help prevent the spread of germs that cause respiratory illnesses. Take these everyday steps to reduce exposure to the virus and protect your health:

  • wash your hands often with soap and water or alcohol-based hand sanitizer
  • sneeze and cough into your sleeve
  • avoid touching your eyes, nose or mouth
  • avoid contact with people who are sick
  • stay home if you are sick

If you are travelling to an area known to have cases of coronavirus, be sure to avoid:

  • high-risk areas such as farms, live animal markets and areas where animals may be slaughtered
  • contact with animals (alive or dead), including pigs, chickens, ducks and wild birds
  • surfaces with animal droppings or secretions on them





Greater Toronto Hotel Association

404-207 Queens Quay West

Toronto, ON M5J 1A7

Tel: 416-351-1276


 Greater Toronto Hotel Association        @GTHAtweets


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