| Some Illustrations will
have the following text above the image. “With the permission of Canadian Standards Association, material is reproduced from CSA Standard CAN/CSA -B651 -95 (R2001), Barrier-Free Design, which is copyrighted by Canadian Standards Association, 178 Rexdale Blvd., Toronto, Ontario, M9W 1R3. While use of this material has been authorized CSA shall not be responsible for the manner in which the information is Presented, nor for any interpretation thereof.” The Canadian Standards Association has given permission to use these illustrations and more information about the CSA may be found on their web site www.csa.ca |
| Hospitality Accessibility Checklist | |||||||
| Amenity and Recreation Areas | |||||||
| No. | Question | Yes | No | N/A | Comments | Alternative Strategies | |
| C.1 | Swimming Pool Areas | ||||||
| C.1.1 | Is there an accessible route to
the swimming pool and change room areas (for both sexes) , from the main
entrance? |
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| C.1.2 | Is there an accessible route from
the changing rooms and shower areas to the swimming pool deck? |
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| C.1.3* | Has suitable ramped access been
provided into the pool at the shallow end? |
See D.1.6 | |||||
| C.1.4 | Where no ramp is provided, is
there a suitable lifting device to allow persons with disabilities access
to the shallow end? |
See D.1.6 | |||||
| C.1.5* | Is the edge of the pool deck clearly
defined by a different colour and/or texture from the balance of the deck?
|
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| C.1.6 | Is the pool edge and deck made
of non-slip, non-glare materials? |
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| C.1.7 | Where pools are to be used by
special groups (e.g. children and seniors) can the average temperature of
the water be raised to improve comfort levels? |
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| C.1.8 | Is the ambient air temperature
in pools no less than 25ºC (78ºF) and no higher than 32ºC (90ºF)? |
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| C.1.9 | Is the lighting in the pool area,
change rooms and showers at least 20 ft. candles (200 lux) at deck or floor
surface? |
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| C.1.10 | During daytime conditions, can
the overhead light in indoor pool areas be controlled to minimize reflected
glare from the surface of the water, as an aid to persons with visual limitations?
|
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| C.1.11 | Does the acoustic quality in the
pool area minimize echoes and unnecessary noise to benefit persons who have
limited vision or who are hard of hearing? |
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| C.1.12 | Are the drainage grills in the
deck area level and non-slip? |
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| C.1.13 | Have protruding objects, (such
as life-guard chairs and diving boards) or other equipment been clearly
colour differentiated from the surrounding or background colours? |
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| C.1.14 | Are the showers, toilets and changing
rooms accessible and useable by, persons using wheelchairs? |
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| C.2 | Restaurants, Lounge and Bars | |
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| C.2.1 | Is the main entrance to the restaurant,
bar or lounge accessible to persons using wheelchairs or scooters? |
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| C.2.2 | Where staff are required to seat
patrons, are patron instructions clearly printed on a large sign? |
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| C.2.3 | Is there a lowered section at
the service counter or bar for use by persons utilizing wheelchairs? |
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| C.2.4* | Are queuing areas and servery
aisles at least 3'-0" (915 mm) wide? |
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| C.2.5 | Where tray rails are provided
(e.g. in self-service areas) are they continuous throughout their length?
|
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| C.2.6* | Are tray rails, self-serve and
condiment counters mounted no higher than 2'-10" (865 mm) from the
floor? |
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| C.2.7* | Are the main aisles between fixed
seating or equipment locations at least 3'-6" (1065mm) wide? |
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| C.2.8* | Has sufficient space been provided
for wheelchair users at tables and/or eating counters (e.g. 2'-6" wide
by 4'-0" deep (760 mm by 1220 mm)? |
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| C.2.9 | Do the tables in the eating area
have sufficient space below the table, for the arms of the wheelchair, the
leg rests and front wheels of a wheelchair (e.g. 2'-3" high by 1'-3"
deep (685 mm by 380 mm)? |
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| C.2.10 | Is accessible seating located
throughout the dining area so that patrons may choose where they like to
sit? |
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| C.2.11 | Is the seating provided suitable
for persons with limited stability (e.g. with armrests, and good lumbar
support)? |
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| C.2.12 | Is the cashier desk accessible
to and useable by patrons in wheelchairs or scooters? |
Provide table-side service for cash or credit card transactions. | |||||
| C.2.13 | Can patrons easily reach and use
accessible washrooms? |
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| C.2.14 | Where public telephones are provided,
are they accessible to and useable by patrons with various disabilities
e.g. wheelchair users, persons with low vision or hearing? |
Provide a portable telephone, available upon request. | |||||
| C.2.15 | Are coat racks or coat counters
accessible to and useable by persons using wheelchairs or scooters? |
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| C.3 | Fitness Facilities/Spas etc. | |
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| C.3.1 | Is there a lowered section at
the check-in desk or juice bar for wheelchair users? |
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| C.3.2 | Is there a minimum 5'-0"
by 5'-0" (1525 mm by 1525 mm) clear floor space in fitness consultation
offices for persons using wheelchairs to manoeuvre? |
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| C.3.3 | Can patrons easily reach all areas
of the fitness centre? |
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| C.3.4 | Are fitness machines laid out
in a way so there are no obstructed routes and aisles are at least 3'-6"
(1065 mm) wide? |
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| C.3.5 | Is at least some of the equipment,
useable by persons with disabilities? |
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| C.3.6 | Where whirlpools or hot tubs are
provided, are suitable grab rails/handrails provided for persons with disabilities?
|
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| C.3.7 | Are areas that are used for massages
large enough to accommodate wheelchair users? |
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| See also: Change rooms, Washrooms and Swim | |||||||
| C.4 | Change Rooms & Lockers | |
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| C.4.1 | Where change rooms are provided,
is there a wheelchair accessible change room for each sex? |
Provide an accessible unisex changeroom. | |||||
| C.4.2 | In accessible change rooms, is
there a clear floor area of at least 5'-0" by 5'-0" (1525 mm by
1525 mm) in front of lockers or other fixed equipment? |
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| C.4.3 | Are approximately 10% of all storage
lockers mounted with the bottom shelves between 2'-0" and 3'-6"
(610 mm - 1065 mm) from the floor? |
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| C.4.4 | Are the numbers or names on lockers
clearly legible with raised lettering of highly contrasting colour? |
Apply 'Dyna-Tape' numbers and letters to accessible lockers. | |||||
| C.4.5 | Where locks are provided on lockers,
are they easy to use with one hand? |
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| C.4.6 | In accessible change rooms, has
a firm bench of at least 18" by 4'-0" (460 mm by 1220 mm) been
provided with space beside it for a wheelchair? |
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| C.5 | Conference Rooms, Meeting Rooms and Work Rooms | |
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| C.5.1 | Are all aisles at least 3'-6"
(1065 mm) wide in all assembly and meeting rooms, using various seating
arrangements? |
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| C.5.2 | Can approximately 2% of all seating
spaces be utilized by persons using wheelchairs or scooters? |
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| C.5.3 | Have accessible seating spaces
for persons using wheelchairs or scooters been located throughout the assembly
area? |
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| C.5.4 | Is there enough space in the room
for several persons using wheelchairs or scooters without blocking aisles?
|
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| C.5.5 | Are accessible seating spaces
provided at least 3'-0" wide by 5'-0" deep (915 mm by 1525 mm)?
|
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| C.5.6* | Are at least two spaces provided,
side by side, for persons using wheelchairs who want to be seated together?
|
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| C.5.7 | Where accessible seating spaces
are provided, is there a clear view of the stage, lectern or video display?
|
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| C.5.8 | Has a clear floor space been provided
in front of any lectern, platform or stage, of at least 4'-0" deep
by 5'-0" wide (1220 mm by 1525 mm)? |
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| C.5.9 | Where there is a lectern, stage
or platform for speaker's use, is it accessible and large enough for persons
in wheelchairs? |
Provide a portable ramp for access to dais or lectern platform. | |||||
| C.5.10 | Where fixed microphones are available
for speakers, is the microphone height adjustable for wheelchair users or
are portable microphones available? |
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| C.5.11 | Where a lectern is provided is
the height of the lectern adjustable? (e.g.: for persons using wheelchairs?)
|
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| C.5.12 | Is sufficient controllable lighting
provided in the lectern area for persons with low vision and/or for persons
who need to lip read, and/or to illuminate a sign language interpreter?
|
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| C.5.13 | Is there a suitable, well-lit
location near the lectern, for a sign language interpreter? |
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| C.5.14 | Has any assistive listening system
been provided for persons who are hard of hearing? (e.g. an FM loop or an
infra-red system?) |
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| C.5.15 | Are the background sounds in conference
rooms or meeting rooms (e.g.: ventilation equipment) moderated sufficiently
so that persons with sensory limitations can identify essential sounds?
|
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| C.5.16 | Are all related amenities in or
adjacent to the meeting areas accessible to persons in wheelchairs or scooters?
|
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| C.5.17 | Where duplicating, or fax equipment
etc. is provided for staff or public use, is there an adjacent working surface
mounted no higher than 2'-10" (865mm) from the floor, for persons using
wheelchairs? |
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| C.5.18 | Is there sufficient space in front
of duplicating, printing or fax machine for persons using wheelchairs (i.e.
floor space of at least, 3'-0" wide X 4'-0" long (915mm X 1220mm)?
|
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| C.6 | Retail Outlets | |
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| C.6.1 | Are all aisles in the retail area
at least 3'-6" (1065 mm) wide, and kept clear of obstructions? |
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| C.6.2 | Are display shelves mounted no
higher than 3'-10" (1170 mm) for persons using wheelchairs or scooters?
|
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| C.6.3 | Do cash register or service counters
have a lowered section mounted no higher than 2'-10" (865 mm) and a
minimum knee space of 2'-3" (685 mm) high? |
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| C.6.4 | Is there adequate lighting to
clearly identify colours, patterns and signage, for persons with visual
limitations? |
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| C.6.5 | Are all floor finishes non-slip
and non-glare? |
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| C.6.6 | Has the lighting on displays been
located to minimize glare? |
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| C.6.7 | Is the signage on displays easy
to read by persons with low vision? |
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| C.7 | Public Washrooms | |
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| C.7.1 | In public and employee washrooms,
has a wheelchair accessible toilet stall been provided for each sex, wherever
such washrooms are located? |
Provide a separate accessible unisex washroom. | |||||
| C.7.2 | Have accessible public washrooms
been provided on each public floor of the hotel? |
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| C.7.3 | Are the seat heights of the accessible
toilets mounted between 16½" and 17½" (420 mm and 445 mm) from
the floor? |
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| C.7.4 | Where no accessible toilet stall
is provided in normal public or employee washrooms, has an accessible unisex
washroom, been provide nearby? |
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| C.7.5 | Where accessible washrooms are
provided, are they in equally convenient location as other public or staff
washrooms? |
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| C.7.6* | Where out swinging cubicle doors
are provided on accessible stalls, do the doors swing against a wall, so
as not to be a hazard to persons with visual limitations? |
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| C.7.7 | Where out swinging cubicle doors
are provided, is there a reachable pull handle on the inside of the door,
so that it can easily be closed by a person using a wheelchair? |
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| C.7.8 | Are accessible stall doors equipped
with self closing hinges, so the door closes automatically? |
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| C.7.9* | In accessible washrooms for men
which include urinals, has at least one urinal been mounted so that a person
using a wheelchair can approach it and use it easily (I.e.. with the lip
edge no higher than 18" (460 mm) from floor? |
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| C.7.10* | Are grab bars provided beside
accessible urinals? |
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| C.7.11 | Are grab bars in accessible stalls
or unisex washrooms: |
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| a) located behind and beside the
accessible water closet? |
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| b) firmly secured to the wall?
|
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| c) have a slip resistant finish?
|
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| d) have a diameter between 1 3/16
" (30 mm) and 1 9/16 " (40 mm )? |
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| C.7.12 | Are accessible water closet flush
controls easy to use with one hand, or equipped with an automatic flushing
mechanism? |
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| C.7.13 | Is the toilet paper dispenser
mounted below the side grab bar and within reach of a seated person? |
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| C.7.14 | Is there a coat hook in accessible
toilet stalls which is reachable by persons using wheelchair, no higher
than 4'-0" (1220 mm) from the floor? |
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| C.7.15 | Have automatic hand-dryers been
provided in all accessible washrooms? |
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| C.7.16 | Where automatic hand dryers are
provided, are the controls mounted no higher than 4'-0" (1220 mm) from
the floor? |
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| C.7.17 | If no hand dryers are provided,
are the paper towel holders mounted so that persons using wheelchairs can
reach them, and use them with one hand? |
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| C.7.18 | Are all other washrooms accessories
accessible to and useable by persons in wheelchairs (i.e. with useable components
no higher than 4'-0" (1220 mm) from the floor? |
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| C.7.19 | Are vestibules into accessible
washrooms (hallways or aisles) large enough to allow the easy passage of
a wheelchair (i.e. minimum 3'-6" wide by 7'-0" (1065 mm by 2135
mm)? |
Remove unecessary interior vestible doors. | |||||
| C.7.20 | Do accessible washrooms include
at least one wheelchair accessible wash basin? |
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| C.7.21 | Is there at least 2'-3½"
(700 mm) knee/thigh clearance below washbasins, vanities or sinks, for use
by persons using wheelchairs? |
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| C.7.22 | Is there a clear floor space,
of at least 2'-6" wide (760 mm) by 4'-0" deep (1220 mm) in front or beside, each accessible basin, sink or vanity? |
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| C.7.23 | Have easy to use, lever handled
faucets or automatic faucets been provided on wash basins and sinks? |
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| C.8 | Showers | |
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| C.8.1 | In accessible change room or fitness
facility showers, has a roll-in shower of at least 3'-0" deep by 5'-0"
wide (915mm by 1525mm) been provided for persons using wheelchairs? |
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| C.8.2 | Is there a clear approach space
in front of the roll-in shower of at least 3'-0" by 5'-0" (915mm
by 1525mm)? |
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| C.8.3 | Has a moveable or drop-down seat
been provided at one end within easy reach of the shower controls? |
Provide a firm, portable shower seat. | |||||
| C.8.4 | In roll-in showers, are the faucet
handles and controls mounted no higher than 4'-0" (1220mm)? |
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| C.8.5 | Are shower controls easy to use
with one hand, without twisting of the wrist? |
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| C.8.6 | Is the shower head on the flexible
hose, capable of being adjusted in height? |
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| C.8.7 | Is the flexible hose at least
5'-0" (1525mm) long? |
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| C.8.8 | Have horizontal and vertical grab
bars been provided within reach of the seated person? |
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| C.8.9 | Are horizontal grab bars at least
3'-0" (915 mm) long, mounted on the long wall of the shower approximately
2'-9" (840 mm) from the floor? |
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| C.8.10 | Have at least 2 recessed soap
dishes been provided, one reachable from the shower seat and one from a
standing position? |
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| C.8.11 | Is there a towel hook or rod mounted
no higher than 4'-0" (1220mm) from the floor, and within reach of the
roll in shower space? |
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| C.9 | Outdoor Recreation Areas | |
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| C.9.1 | Are exterior recreational areas
(e.g. pools, picnic areas, playgrounds, tennis courts, parks, ski slopes)
connected to the hotel by continuous accessible pedestrian routes? |
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| C.9.2 | Are accessible routes or paths
leading to exterior recreation areas at least 3'-6" (1065 mm) wide?
|
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| C.9.3 | Are accessible routes or paths
leading to exterior recreation areas paved with firm, level, materials?
|
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| C.9.4 | Has any play equipment been selected
so that children using wheelchairs can access and use the play equipment?
(e.g.: by suitable ramps or platforms) |
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| C.9.5 | Where platforms or ramps are provided
are suitable handrails or guards provided for disabled children? |
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| C.9.6 | Is there a variety of play equipment
available for disabled children (e.g. sandbox, paddling pool, swings, etc.)
|
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| C.9.7 | Are the locations and boundaries
of play areas (e.g. equipment, tennis courts and pool areas) readily cane
detectable by persons with low vision? |
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