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    Photos from the First Annual Spirit Awards

                                                
Available here!
Industry stats

 

Spirit Award Photos
Spirit Award photos are now available here!
GTHA Spirit Award Gala Celebrates our Members
Congratulations to the 2012 Spirit Award Winners and Nominees who were honoured for their exceptional contributions to the Greater Toronto Area hotel industry.

The Winners!


Joe Gomes, Park Hyatt Toronto,
Lifetime Achievement Award


Linda Atagi, InterContinental Toronto Yorkville,
Accounting Ambassador of the Year

Krista Kungla, Cambridge Suites Hotel Toronto,
Administration Ambassador of the Year

Steve Mertsis, The Fairmont Royal York,
Banquet Food and Beverage Ambassador of the Year


Bilal Saab, InterContiental Toronto Centre,
Bell Ambassador of the Year

Sherine Sutherland, InterContiental Toronto Centre,
Concierge of the Year


Red Garcia, Hilton Toronto,
Culinary Ambassador of the Year

Jose Linharas, Radisson Admiral Toronto Harbourfront,
Engineering Ambassador of the Year

Jennifer Dover, Renaissance Toronto,
Guest Services Ambassador of the Year


Josh Stone, The Farimont Royal York,
Health Club/Spa Ambassador of the Year

Cecilia Battad, Westin Harbour Castle,
Housekeeping Ambassador of the Year

Rose Douglas, Toronto Airport Marriott Hotel,
Laundry Ambassador of the Year

Clint Aquino, Novotel Mississauga,
Reservations Ambassador of the Year


Stephen Bossence, Le Meridien King Edward,
Restaurant Food and Beverage Ambassador of the Year

Mark Ducusin, Sheraton Centre Toronto,
Hotel Security Ambassador of the Year

Ramonito Ancog, Delta Toronto East,
Steward of the Year

Tina Terzo, The Westin Prince Toronto,
Switchboard Operator of the Year

Antonio Murugupillai, Hotel Le Germain Toronto,
Valet/ Door Person/ Shuttle Driver Ambassador of the Year


More information about the GTHA Spirit Awards is available here:
2012-13 Ontario Budget Update

The Hon. Minister of Finance, Dwight Duncan has delivered the Liberal government’s 2012-13 budget; Strong Action for Ontario. The focus is to achieve a balanced budget by 2017-18 through a five-year plan that focuses heavily on a priority commitment to education and healthcare, significantly reducing program spending and containing costs across the public service sector. For every $1 in new revenues collected in 2012, there is $4 of expense measures being taken. The government has noted that debt interest payments is the 3rd largest expense in the budget and has found measures that will reduce borrowing by more than $3 billion over 6 years. The full budget paper is available here. The GTHA Budget Analysis is available here.

Quebec invests $465 million in tourism

 The Quebec government announced in its budget this week that they are investing $465 million over the next 5years for tourism infrastructure and programs. This is in addition to money set aside for transportation and culture. Of note in the budget was $240 million towards a tax credit for renovation work on accommodation properties outside of Quebec City and Montreal, and a $22.5 million increase over 5 years to a program offering financial assistance for major festivals and tourist events. More info on the budget is available here.

OLG to Modernize Gaming
March 12, 2012: The Ontario government has received a report from the Ontario Lottery and Gaming Corporation (OLG) that proposes modernization of the system. Read the entire story here:  http://news.ontario.ca/mof/en/2012/03/olg-to-modernize-gaming.html
No aviation fuel tax in BC

British Columbia has eliminated the aviation fuel tax for international flights reducing costs for airlines and increasing the province's tourism competitiveness to bring more flights into the region. The full story is available here.

GTA tourism sets record year in 2011

The Ministry of Tourism Cutlure & Sport has reported that in 2011 more than 9 million hotel rooms were sold with over 10 million overnight visitors coming into the GTA. Increases in the number of overnight visitors from the United States and around the world drove numbers up while, by comparison, overseas arrivals in the rest of Canada declined in 2011. Other 2011 highlights include:

• Ontario enjoyed a 39.6 per cent market share of all overseas visitors to Canada.

• The biggest growth in overseas visitors to Toronto is from China (34.5 per cent increase), India (13.2 per cent), Italy (9.3 per cent) and Brazil (9.2 per cent).

• With 1,118 new hotel rooms, Toronto's 3.4 per cent growth in hotel room inventory followed only New York City (up 5.5 per cent) and Nashville (up 4.2 per cent) in North America.

• Travel & Leisure Magazine has listed Toronto as one of its Hottest Travel Destinations of 2012

Ministry of Tourism, Culture & Sport announces Ontario Place to close

Michael Chan, Minister of Tourism, Culture & Sport announced today that Ontario Place, including the waterpark, amusement rides and the Cinesphere will be closed which will save the government $20 million annually. The Molson Amphitheatre, Atlantis, marina and parking will remain open until construction begins on the revitalization project. Ontario Place will be ready for the 2015 Pan/Parapan Am Games and the rebuilding will be completed in time to celebrate Canada's 150th anniversary in 2017.  John Tory, Chair of CivicAction, has been appointed to lead a panel that will advise the government on the redevelopment of the site. More information is available here.

Q3 accommodation employment & GDP rises

StatsCan’s third quarter national tourism indicators show that tourism spending in Canada increased 0.8% in real terms. This was the ninth consecutive quarterly increase in tourism spending, for a cumulative gain of 8.2%. Driving the increase was higher spending by Canadians at home (+1%).  Gains were seen also seen in accommodation employment (+2.9%) and moderately in accommodation GDP (0.7%). A detailed table can be found here. More information is available here.

GTHA Speakers Series highlights Fire Code compliance

Recently a group of GTHA members attended the GTHA Speaker Series seminar on Fire Code Compliance.  The Ontario Fire Marshall’s Office led this update for Section 9.9 Hotels to provide information on the January 1, 2012 final phase of the 5 year compliance schedule and an overview of the updates since the schedule came into effect in 2007. Those attending received lots of valuable information and had their questions answered. The slide deck is available here.  For the full compliance schedule visit GTHA Legislative Updates/Fire Safety.

January 1st deadline for compliance

Businesses must now be in full compliance with the Accessible Customer Service Standard as of January 1st as part of the Accessibility for Ontarians with Disabilities Act (AODA). Compliance information and a toolkit to help your hotel become compliant are provided here.

Save big with early bird HAC Conference registration

Register by Friday, January 6th to save $200 off the registration price for this year's HAC Conferenence which runs from March 5-6th in Toronto. The Conference is packed with networking opportunities and the latest information on trends and timely topics of interest to get you thinking about your business in 2012. This year’s conference headliners are David Suzuki speaking on "What does being green mean" and Chip Conley, Founder and Executive Chairman, Joie de Vivre Hotels. Registration and program details are available here.

Changes proposed to Occupational Health & Safety Act

The Ministry of Labour (MOL) is proposing a new regulation under the Occupational Health and Safety Act (OHSA) to assist workers who believe they have been punished by their employer for raising a health and safety issue.  The proposed regulation would also assist small employers who are responding to a reprisal allegation made by a worker.  The proposed new regulation is part of a MOL initiative to implement recommendations of the Expert Advisory Panel on Occupational Health and Safety. The MOL is currently consulting on the proposed regulation.  More information is available here.

Pearson rail link construction begins in Spring

Premier Dalton McGuinty has announced that construction will begin this spring for the new three-kilometre Air Rail Link 'spur line' connecting downtown Toronto to Pearson International Airport. The service between Union Station and Pearson will branch off the Georgetown south corridor and connect to a new passenger station at Terminal 1. Construction of this portion of the Air Rail Link is expected to be completed by summer 2014 and the Air Rail Link will be in service in time for the Toronto 2015 Pan/Parapan Am Games. More information is available here.

Tourism & Culture portfolio gets sports

Premier Dalton McGuinty has announced that Michael Chan, Minister of Tourism and Culture, will assume responsibility for the portfolio of sport in the province.  Aligning tourism, culture and sport brings together marquee and blockbuster events and athletes, coaches, officials and sports organizations.  Ontario is preparing to host the 2015 Pan/Parapan Am Games with an expected 10,000 athletes, coaches and delegates from the Caribbean and Central, South and North America attending to compete in 48 sports. More information is available here.

Canada – US border action plans released

Two action plans: Beyond the Border initiative and Regulatory Cooperation Council have been released to improve security and the flow of goods and people across the Canada‐US border. The Beyond the Border action plan  aims to enhance security and economic competitiveness, the Regulatory Cooperation Council will work to better align our countries’ regulatory approaches in the areas of health, safety, and the environment.More information on the Border Action Plan is avialable here.

Hotelier of the Year
Congratulations to The Park Hyatt Toronto’s General Manager, Paul Verciglio, who has received the Pinnacle Award for “Hotelier of the Year 2011” for all of Canada. Mr. Verciglio, who has been in the business for 50 years was recognized for his impact on the industry and his significant contributions.
Nuit Blanche's impact at $37.4M
The City of Toronto has announced that based on the results of an independent survey, the economic impact of Scotiabank Nuit Blanche 2011 is calculated at $37.2 million, with an additional $4.5-million spillover impact for Ontario beyond Toronto. The October 1st event attracted an estimated one million people including more than 120,000 out-of-town visitors. Next year's event is scheduled for Saturday, September 29, 2012. More information is available here.
Government’s economic and fiscal projections updated
Minister of Finance Jim Flaherty has released an update on Canada’s projections as a result of short-term uncertainty in the global economy and the impact of the sovereign debt and banking crisis in Europe. The Government will continue to implement the initiatives in the Next Phase of Canada’s Economic Action Plan with some key announcements affecting Employment Insurance (EI) premium rates for 2012 which will be reduced from 10 cents to 5 cents and a temporary extension of the enhancement to the Work-Sharing Program. Real gross domestic product (GDP) is now expected to grow by 2.2 per cent in 2011 and 2.1 per cent in 2012. The full update is available here.
PKF Outlook: with a focus on the GTA
The 2012 PKF Outlook Presentation is available here.
Government Announces Federal Tourism Strategy
The Federal government has rolled out Canada's inaugural Federal Tourism Strategy. The four priorities detailed within the Strategy are; increasing awareness of Canada as a premier tourism destination through the Canadian Tourism Commission; facilitating ease of access for travel to Canada; encouraging product development and investment; and, fostering the supply of skills and labour through the Canadian Tourism Human Resource Council. The news release is available here.  A copy of the Tourism Strategy is available here.
Domestic tourism spending down, international spending up in 2nd quarter
Tourism spending in Canada edged down 0.1% in real terms in the second quarter, following seven consecutive quarterly gains averaging 0.9% according to the StatsCan report released today. Spending by international visitors in Canada was up 1.4%, as travel from both the United States and overseas markets increased in the second quarter, however, the higher non-resident tourism spending was offset by lower spending by Canadians at home. For detailed information look here.
October Ministry of Labour Inspection Blitz
The MOL is conducting an inspection blitz  on Personal Protective Equipment (PPE) to check that staff are using the proper protection to work safely and to ensure workplaces are complying with the requirements of the Occupational Health & Safety Act (OHSA). Without the proper protection, employees are vulnerable to risk of injuries which could translate into increased compensation and training costs to replace injured workers and reduced productivity. Industrial inspections will center on workplaces that include food & beverage operations. Although all types of PPE could be inspected, the main focus will be head, eye and foot protection. Inspectors will be checking to ensure the selection, use and care of PPE, as well as worker training are being met. For information on PPE and how your workplace can address the upcoming blitz please look here.
Momentum continues with new hotel openings

The total number of rooms in Toronto has increased 3.1 per cent from last year, which is the third largest increase among major North American cities.

Increase in Room Supply from 2010 to 2011 (through July)
1.   New York City: +7.2%
2.   Nashville: +3.4%
3.   Toronto: +3.1%
4.   Houston: +2.6%
5.   Denver: +2.0%
6.   Seattle: +1.7%
7.   Washington, DC: +1.6%
8.   Miami: +1.3%
9.   Ottawa: +1.2%
10. Dallas: +0.8%

Source: Smith Travel Research

Celebrate Ontario 2012 open for applications
Celebrate Ontario is an annual program that helps new and existing festivals and events enhance their programs, activities and services and supports bid and event hosting costs of major one-time events and festivals attracting out-of-province visitors through the Blockbuster category. All organizers of festivals and events are invited to apply for the 2012 year. For  more details including application deadlines click here.
Ripley’s to open Toronto Aquarium in 2013
A Ripley’s World Class Aquarium is scheduled to open in the summer of 2013 and construction of the 130,000 square foot attraction has already begun at the base of the CN Tower.  The attraction will feature more than 13,500 exotic sea and freshwater creatures, comprising more than 450 species and a unique 96-metre-long (315 foot) moving walkway through an acrylic tunnel deep below the Shark Lagoon. It is expected to draw nearly two-million visitors each year.  View the detailed press release here. Vist the Ripley’s website here.
Tourism strengthened with Brazil
The Harper Government has announced the opening of 3 new visa application centres (VACs) in Brasilia, Sao Paulo and Rio de Janeiro to facilitate the visitor visa process and increase Canada's capacity to expedite the permits to meet the growing demand from the Brazilian market. The increased visa access comes together with a recent announcement to expand air access between Canada and Brazil through a new open-skies agreement. More information is available here.
Ten-year multiple-entry visa makes travel easier to Canada
The Ministry of Citizenship, Immigration and Multiculturalism is making it easier to visit Canada with a new ten-year multiple-entry visa.  The changes to be implemented soon will mean a more efficient and flexible processing system for visa issuance. Currently, the maximum validity period of a multiple-entry visa is five years. More information is available here.
Microsoft chooses Toronto for 2012 Worldwide Partner Conference
Microsoft has chosen Toronto as the site for its 2012 Worldwide Partner Conference, slated for July 9-13, 2012.  Expected are 15,000 people from 130 countries. Read the press release here.
Infrastructure plan outlines strategic plans for tourism
Minister of Infrastructure Bob Chiarelli has released a $35 billion infrastructure plan entitled Building Together.  Of note for tourism, the Ministry is developing a 10-year investment plan to coordinate tourism-related infrastructure investments and align them with regional tourism priorities and strategies, invest in capital repair and rehabilitation at tourism and cultural agencies and attractions,  ensure that government agencies and attractions focus on greater financial self-sustainability and  identify opportunities to increase private sector and philanthropic contributions. Read the full report here.  
Consumer prices rise
Consumer prices rose 2.2% in the 12 months to February, following the 2.3% increase posted in January as reported in the StatsCan consumer price index released today. Energy prices rose 10.6% during the 12 months to February, after posting a 9.0% increase the previous month. Gasoline prices continued to increase in February, rising 15.7%, after recording a 13.0% increase in the 12 months to January. Excluding gasoline, the Consumer Price Index (CPI) rose 1.6% in the 12 months to February, compared with a 1.8% increase in January.  More information is available here.