The Spirit Awards presented by the Greater Toronto Hotel Association is an annual event honouring the service, professionalism and innovation of outstanding ambassadors in the hotel industry of the Greater Toronto Area. The event’s focus is to recognize and show appreciation to the front line and “heart of the house” staff for their “Spirit” and service to our guests.
Here are some quotes shared with us by some of our members that describe how they celebrate their nominees before and/ or after the event:
“We did standing ovations for our team members to announce their nominations. Our HRD and GM surprised the nominee by showing up at their shift briefing and reading the nomination aloud for their peers to hear. They were then presented with their golden envelope and invited to the event!”
“Our nominees were completely overwhelmed at the scope and size of the event; truly re-inforcing their appreciation and gratitude at being recognized. As well, it allows them to see the "bigger picture", across all hotel brands! Over the past 4 years, we've made a complete day for our Spirit Award nominees: starting with group photos with their department heads in the morning, followed by a limousine ride to/from the venue, and a post reception back at the hotel amidst their peers and management. Needless to say, it's been well received and all have been very gracious.”
“Before the awards we had a small reception in the lobby of the hotel. We all then departed together with personal drivers. Once returning we had a manager reception to honour the nominees. It was a big hit and showed how much we appreciated all their efforts from the past year.”