Sheraton Gateway Hotel in Toronto International Airport
Incomparably convenient - the Sheraton Gateway Hotel in Toronto International Airport is the only hotel located in Pearson International Airport, with direct indoor access from Terminal 3 and convenient and easy access from Terminal 1. Featuring the Sheraton Sweet Sleeper™ Bed, our contemporary rooms with triple thermal windows are whisper quiet and offer you every comfort. The Club Lounge, accessible exclusively to Sheraton Club level guests, offers complimentary breakfast and evening hors d’oeuvres. It’s the perfect environment to meet with your team, connect with friends, or relax. Our Link@Sheraton experienced by Microsoft helps you stay connected. Enjoy casual dining in the Mahogany Grill Restaurant or a late snack or beverage in the Mahogany Bar. In-room dining is also available. Don’t miss your workout in our 24-hour Fitness Centre with indoor pool and more. Tasteful, modern and fresh, our meeting facilities feature climate-controlled settings, comfortable seating, windows, and state-of-the-art audiovisual technology. Convenient business services ensure you never miss a beat while away from the office. Our team is committed to service excellence.
Sheraton Gateway Hotel in Toronto International Airport
Events > GTHA Spirit Awards > About the Spirit Awards
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About the Spirit Awards

The Spirit Awards presented by the Greater Toronto Hotel Association is an annual event honouring the service, professionalism and innovation of outstanding ambassadors in the hotel industry of the Greater Toronto Area. The event’s focus is to recognize and show appreciation to the front line and “heart of the house” staff for their “Spirit” and service to our guests.

Here are some quotes shared with us by some of our members that describe how they celebrate their nominees before and/ or after the event:

“We did standing ovations for our team members to announce their nominations. Our HRD and GM surprised the nominee by showing up at their shift briefing and reading the nomination aloud for their peers to hear. They were then presented with their golden envelope and invited to the event!”


“Our nominees were completely overwhelmed at the scope and size of the event; truly re-inforcing their appreciation and gratitude at being recognized. As well, it allows them to see the "bigger picture", across all hotel brands! Over the past 4 years, we've made a complete day for our Spirit Award nominees: starting with group photos with their department heads in the morning, followed by a limousine ride to/from the venue, and a post reception back at the hotel amidst their peers and management. Needless to say, it's been well received and all have been very gracious.”


“Before the awards we had a small reception in the lobby of the hotel. We all then departed together with personal drivers. Once returning we had a manager reception to honour the nominees. It was a big hit and showed how much we appreciated all their efforts from the past year.”